Legal Conditions Before Wallet Access
Our Legal conditions describe who may access the account area, what details must be accurate, and when we may pause an account for a verification check. Access depends on local law, so your location and eligibility can affect whether the service is available. We use the
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account name, phone verification and payment reference to match a wallet action with the correct account. That process applies to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. If a transaction needs clarification, we may request a receipt or account detail before status changes
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are made. Where local law permits, you can continue through the stated account path after accepting the applicable policy.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.